Refund Policy
Effective October 2, 2026.
Seven-day refund window
You may request a full refund within 7 days of an initial Pro subscription payment or any renewal. Email drewsepeczi@gmail.com with your account email and order identifier. No usage threshold applies to requests made within this window.
Processing and access
We aim to respond within three business days. Approved refunds are processed through Creem to the original payment method; your bank or payment provider determines when funds appear. A full refund ends paid access for the refunded period. We do not provide routine prorated refunds after the seven-day window, but will review billing errors and service problems individually.
Cancellation and your rights
Cancel future renewals through the Creem Customer Portal linked from your receipt, or contact support for help. Cancellation alone does not request a refund. This policy does not limit mandatory consumer rights under applicable law. OpenRouter charges for your own API key are separate and governed by that provider's refund policy.